Build & analyze datasets
Create Support Tickets by Urgency & Topic
Create Support Tickets by Urgency & Topic
Create a structured dataset of customer support tickets labeled by both urgency and topic to support classification tasks.
Generate Q&A Pairs from Documentation
Generate Q&A Pairs from Documentation
Create 500 question-answer pairs from a product documentation PDF for training or evaluation use.
Augment an existing dataset
Augment an existing dataset
Increase dataset size and diversity by generating new samples that follow the same style and format.
Expand dataset for evaluation coverage
Expand dataset for evaluation coverage
Improve evaluation robustness by generating additional samples consistent with your existing dataset.
Identify gaps in coding datasets
Identify gaps in coding datasets
Analyze your dataset and generate new tasks with detailed solutions for addressing missing coverage.
Evaluate models
Create general-purpose evaluators
Create general-purpose evaluators
Define evaluators that score model outputs based on key criteria like helpfulness and accuracy.
Evaluate customer support response quality
Evaluate customer support response quality
Build a targeted evaluator to assess how well your model performs on customer support interactions.
Analyze model failure patterns
Analyze model failure patterns
Run evaluations to uncover common weaknesses and failure modes in your model’s responses.
Test sentiment analysis performance
Test sentiment analysis performance
Evaluate model performance on sentiment classification using real-world product review data.
Train Models
Train a support ticket classifier
Train a support ticket classifier
Fine-tune a model to automatically categorize customer support questions by topic and urgency.
Train an intent detection model
Train an intent detection model
Fine-tune Qwen to identify the intent behind incoming customer support messages.
Train a fraud detection model
Train a fraud detection model
Train a compact model for fraud detection using on-policy distillation techniques.
Check out the Prompt Library for more examples of what you can do with the Oumi Agent.